1511 Privacy Policy — Protection of Users' Personal Information
This Privacy Policy explains how the 1511 platform collects, stores, uses, and protects the personal information of Malaysian users. We are committed to safeguarding your privacy in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Last Updated: 1 January 2026
Information We Collect
When you use the 1511 platform, we collect several categories of information to keep our services running smoothly and to ensure the security of your account. The types of information collected are as follows:
Account Information
During registration, we collect your full name, a valid Malaysian phone number, date of birth (for age verification), and an encrypted password. This information is required to create and manage your account on 1511.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we store your bank account name, associated bank account number, and transaction records. We do not store your credit card numbers or banking passwords directly — all transactions are processed through secure payment channels.
Device & Browser Information
When you access the platform, our system automatically logs your IP address, device type, operating system, browser type, and pages visited. This information is used to detect suspicious access and improve the user experience on smartphones.
Summary of Information Collected
- Full name and phone number
- Date of birth for age verification
- Bank account details for MYR transactions
- Deposit and withdrawal records
- Device and browser data
- Cookies and platform usage data
How Your Information Is Used
Every piece of information we collect is used for a clear and legitimate purpose. 1511 does not use your data for anything outside the scope described here without obtaining your consent first.
Your account information is used to verify your identity at login, process financial transactions in RM, send important account-related notifications, and provide effective customer support whenever you reach out to us.
Device data and transaction records are used to detect fraud, prevent unauthorised access, and comply with applicable laws in Malaysia. This includes legally mandated monitoring for anti-money laundering activity.
Anonymous usage data is collected in aggregate to understand how Malaysian users interact with the 1511 platform. This information helps us improve the mobile interface, page load speeds, and the overall user experience.
Your phone number is used to send important account-related messages such as transaction confirmations and security alerts. With your consent, we may also notify you about promotions relevant to your activity on the platform.
Cookies & Tracking Technologies
The 1511 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device by your web browser.
We use three main types of cookies: session cookies required to maintain your login status, preference cookies that remember settings such as language and display, and anonymous analytics cookies that help us understand overall platform usage patterns.
You can control or disable cookies through your web browser settings at any time. However, disabling certain cookies may affect the login functionality and your overall experience on the 1511 platform.
Data Storage, Security & Information Sharing
How We Protect Your Data
1511 implements a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include SSL encryption for all data transmitted between your device and our servers, passwords stored as unreadable hashes, and strict internal access controls.
Data Retention Period
We retain your account information for as long as your account remains active. Financial transaction records in RM are kept for the period required by Malaysian law for compliance and audit purposes. Once an account is closed, data will be deleted or anonymised within a reasonable timeframe unless continued retention is required by law.
Third-Party Sharing
1511 does not sell or commercialise your personal information to any third party. We only share necessary data with approved payment providers to process your MYR transactions, and with authorised authorities when required by Malaysian law. All selected third parties are bound by strict confidentiality agreements.
Our Security Measures
- 256-bit SSL encryption for all data
- Passwords stored as secure hashes
- 24-hour access monitoring
- Strict internal access controls
- Data is never sold to advertisers
- Fully compliant with Malaysia's PDPA
Your Rights as a 1511 User
Under Malaysia's Personal Data Protection Act 2010 and 1511's Privacy Policy, you have several rights regarding the personal information we hold about you.
You have the right to request a copy of the personal information we hold about you. Access requests can be submitted through 1511 customer support and will be processed within 21 working days.
If the information we hold is inaccurate or outdated, you have the right to request a correction. You can update basic details such as your phone number directly through your 1511 account settings.
You may request the deletion of your account and personal information. Such requests will be processed once all financial obligations have been settled, and are subject to Malaysia's legal data retention requirements.
How to Exercise Your Rights or Contact Us
To exercise any of the rights above, or if you have questions about this Privacy Policy, please contact the 1511 customer support team through the in-platform channels. You may also refer to our FAQ page for further guidance, or check our Terms & Conditions for full details on platform usage. Support email: [email protected]
Your Privacy, Our Priority
1511 is committed to protecting your data. Register with confidence or log in to continue your safe and secure gaming experience.